GoTab incident

KDS, POS and QR ordering outage

Notice Resolved View vendor source →

GoTab experienced a notice incident on February 16, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2024, 07:09 AM UTC
Resolved
Feb 16, 2024, 12:30 AM UTC
Duration
—
Detected by Pingoru
Feb 16, 2024, 07:09 AM UTC

Update timeline

  1. resolved Feb 16, 2024, 07:09 AM UTC

    GoTab services, including KDS, POS and QR ordering, went offline at approximately 19:32 EST. Customers may have seen an offline message on the KDS screen or unresponsive POS displays. Services were partially restored at 20:31 EST, but previously held orders were not able to be fired until 20:46 EST.