GoTab experienced a critical incident on November 14, 2024 affecting Card-Present Payment System, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Card-Present Payment System
Update timeline
- investigating Nov 14, 2024, 03:04 PM UTC
We are aware of an ongoing incident with Adyen payments that is causing delays and timeouts. Adyen's engineering team is currently investigating. The latest status updates are posted on https://status.adyen.com/
- identified Nov 14, 2024, 03:15 PM UTC
Adyen reports they have identified the root cause of the issue and are actively working on a resolution.
- monitoring Nov 14, 2024, 03:28 PM UTC
We are seeing a restoration of Adyen services and are monitoring updates from their engineering team.
- resolved Nov 14, 2024, 04:05 PM UTC
Adyen is reporting the incident has been resolved.