GoTab incident

CFD Overlay

Minor Resolved View vendor source →

GoTab experienced a minor incident on April 17, 2025 affecting Customer Facing Display (CFD), lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 03:30 PM UTC
Resolved
Apr 17, 2025, 04:43 PM UTC
Duration
1h 13m
Detected by Pingoru
Apr 17, 2025, 03:30 PM UTC

Affected components

Customer Facing Display (CFD)

Update timeline

  1. investigating Apr 17, 2025, 03:53 PM UTC

    Our team has currently identified an issue with additional overlays on CFD resulting in difficulty or inability to proceed beyond tipping screen.

  2. identified Apr 17, 2025, 04:00 PM UTC

    The issue has been isolated and the team is implementing a fix.

  3. identified Apr 17, 2025, 04:14 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Apr 17, 2025, 04:43 PM UTC

    This incident has been resolved.