GoTab incident

POS App Failing to Load

Notice Resolved View vendor source →

GoTab experienced a notice incident on April 26, 2025 affecting Point of Sale (POS) and Customer Facing Display (CFD) and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2025, 12:15 PM UTC
Resolved
Apr 26, 2025, 01:09 PM UTC
Duration
54m
Detected by Pingoru
Apr 26, 2025, 12:15 PM UTC

Affected components

Point of Sale (POS)Customer Facing Display (CFD)Kiosk

Update timeline

  1. investigating Apr 26, 2025, 12:51 PM UTC

    Our team is currently aware of an issue with our POS app affecting the POS, CFD and Kiosk

  2. investigating Apr 26, 2025, 12:52 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 26, 2025, 01:08 PM UTC

    The team was able to identify the issue affecting the POS app. For any POS, CFD or Kiosks. Swipe the app away and come back in.

  4. resolved Apr 26, 2025, 01:09 PM UTC

    This incident has been resolved.