GoTab experienced a major incident on April 26, 2025 affecting QR Ordering and Kiosk, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
QR OrderingKiosk
Update timeline
- identified Apr 26, 2025, 12:52 PM UTC
QR and kiosk ordering is experiencing intermittent slow loading for some customers. We have identified the issue and working toward a resolution.
- monitoring Apr 26, 2025, 01:10 PM UTC
QR and kiosk ordering has been restored. We are continuing to monitor systems for stability.
- resolved Apr 26, 2025, 01:23 PM UTC
All systems have been restored. If any POS displays are showing an offline message, please exit, close and restart the app.