GoSpotCheck Outage History

GoSpotCheck had 5 outages in the last 2 years totaling 43h 7m of downtime — averaging 0.2 incidents per month.

There were 5 GoSpotCheck outages since June 12, 2025 totaling 43h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gospotcheck.com

Minor April 2, 2026

Image Recognition: Increased Error Rate

Detected by Pingoru: Apr 02, 2026, 06:04 PM UTC
Resolved: Apr 03, 2026, 02:03 AM UTC
Duration: 7h 59m

Affected: Image Recognition

Timeline · 3 updates

investigating Apr 02, 2026, 06:04 PM UTC

Based on monitoring, we have become aware of increased error rates being experienced in the image recognition workflow. Our technical teams are engaged and investigating.
monitoring Apr 02, 2026, 08:30 PM UTC

Our technology teams have completed their work and rates have returned to normal. Our teams remain engaged and are actively monitoring to ensure full functionality has been restored.
resolved Apr 03, 2026, 02:03 AM UTC

This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

PhotoWorks: Intermittent errors when loading pages

Detected by Pingoru: Mar 05, 2026, 03:49 PM UTC
Resolved: Mar 06, 2026, 01:03 AM UTC
Duration: 9h 13m

Affected: PhotoWorks

Timeline · 6 updates

investigating Mar 05, 2026, 03:49 PM UTC

We have reports that some users have experienced page loading errors when searching in PhotoWorks. Our technical teams are engaged and working towards a resolution.
investigating Mar 05, 2026, 05:30 PM UTC

Work continues on this matter and the technical teams remain engaged.
identified Mar 05, 2026, 06:09 PM UTC

Our technical teams have identified the root cause. Work towards resolution continues.
identified Mar 05, 2026, 07:11 PM UTC

Work continues on this matter and the technical teams remain engaged.
monitoring Mar 05, 2026, 09:07 PM UTC

PhotoWorks has been returned to full functionality. Our technical teams remain engaged to monitor that no technical issues persist.
resolved Mar 06, 2026, 01:03 AM UTC

This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

GoSpotCheck Insights - delays in loading dashboards

Detected by Pingoru: Oct 20, 2025, 01:33 PM UTC
Resolved: Oct 21, 2025, 01:43 AM UTC
Duration: 12h 10m

Affected: Insights

Timeline · 5 updates

identified Oct 20, 2025, 01:33 PM UTC

We are investigating performance issues and delays in loading dashboards in GoSpotCheck insights as a result of this morning's outages in AWS us-east-1 region. https://health.aws.amazon.com/health/status We will provide updates on the status as AWS works to restore service
identified Oct 20, 2025, 04:22 PM UTC

Amazon is continuing to work towards mitigation of their infrastructure issues. We are monitoring their progress and will provide further updates as they are available.
identified Oct 20, 2025, 08:07 PM UTC

AWS is reporting continued recovery of their computing services. We are observing better query performance and availability across the GSC Insights platform, but are continuing to monitor. We will provide further updates once AWS has fully mitigated their incident.
monitoring Oct 20, 2025, 10:08 PM UTC

We have gotten word that our data service provider is reporting full restoration of health as of 21:18 UTC. We are moving this incident to a monitoring state and will continue to observe for the remainder of the day
resolved Oct 21, 2025, 01:43 AM UTC

This incident has been resolved.

Read the full incident report →

Minor August 8, 2025

PhotoWorks: Albums not displaying

Detected by Pingoru: Aug 08, 2025, 08:34 PM UTC
Resolved: Aug 09, 2025, 03:02 AM UTC
Duration: 6h 28m

Affected: PhotoWorks

Timeline · 4 updates

investigating Aug 08, 2025, 08:34 PM UTC

Our technical teams are investigating reports of PhotoWorks albums not displaying.
investigating Aug 08, 2025, 09:46 PM UTC

Our teams remain engaged and continue to investigate the PhotoWorks album concerns.
monitoring Aug 08, 2025, 11:03 PM UTC

Our technical teams have identified the issue and have deployed a fix to our production systems. PhotoWorks albums should be available and fully functional. Our teams will remain engaged to ensure there are no further issues.
resolved Aug 09, 2025, 03:02 AM UTC

This incident has been resolved.

Read the full incident report →

Minor June 12, 2025

Errors experienced when using the GoSpotCheck application.

Detected by Pingoru: Jun 12, 2025, 06:57 PM UTC
Resolved: Jun 13, 2025, 02:11 AM UTC
Duration: 7h 14m

Affected: iOSAndroidImage RecognitionSFTP

Timeline · 5 updates

investigating Jun 12, 2025, 06:57 PM UTC

We are currently investigating an increase in errors reported within the GoSpotCheck environment. Our technical teams are deployed and investigating.
identified Jun 12, 2025, 06:58 PM UTC

We have been made aware that the errors reported are being caused by an ongoing technical incident with a technology partner. Out technical teams are collaborating.
identified Jun 12, 2025, 08:00 PM UTC

We continue to work with our technology partner to resolve this incident.
monitoring Jun 12, 2025, 09:10 PM UTC

We have been made aware by our technology provider that repairs have been put in place by their technical teams. We have started to see recovery across our systems. Our staff will continue to monitor the situation until such time was are convinced the full functionality has been restored.
resolved Jun 13, 2025, 02:11 AM UTC

This incident has been resolved.

Read the full incident report →