GoSpotCheck incident

Image Recognition: Increased Error Rate

Minor Resolved View vendor source →

GoSpotCheck experienced a minor incident on April 2, 2026 affecting Image Recognition, lasting 7h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 06:04 PM UTC
Resolved
Apr 03, 2026, 02:03 AM UTC
Duration
7h 59m
Detected by Pingoru
Apr 02, 2026, 06:04 PM UTC

Affected components

Image Recognition

Update timeline

  1. investigating Apr 02, 2026, 06:04 PM UTC

    Based on monitoring, we have become aware of increased error rates being experienced in the image recognition workflow. Our technical teams are engaged and investigating.

  2. monitoring Apr 02, 2026, 08:30 PM UTC

    Our technology teams have completed their work and rates have returned to normal. Our teams remain engaged and are actively monitoring to ensure full functionality has been restored.

  3. resolved Apr 03, 2026, 02:03 AM UTC

    This incident has been resolved.