GoSpotCheck incident
Errors experienced when using the GoSpotCheck application.
GoSpotCheck experienced a minor incident on June 12, 2025 affecting iOS and Android and 1 more component, lasting 7h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:57 PM UTC
We are currently investigating an increase in errors reported within the GoSpotCheck environment. Our technical teams are deployed and investigating.
- identified Jun 12, 2025, 06:58 PM UTC
We have been made aware that the errors reported are being caused by an ongoing technical incident with a technology partner. Out technical teams are collaborating.
- identified Jun 12, 2025, 08:00 PM UTC
We continue to work with our technology partner to resolve this incident.
- monitoring Jun 12, 2025, 09:10 PM UTC
We have been made aware by our technology provider that repairs have been put in place by their technical teams. We have started to see recovery across our systems. Our staff will continue to monitor the situation until such time was are convinced the full functionality has been restored.
- resolved Jun 13, 2025, 02:11 AM UTC
This incident has been resolved.