Google Workspace Outage History

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Google Workspace had 46 outages in the last 2 years totaling 394h 56m of downtime — averaging 1.9 incidents per month.

There were 46 Google Workspace outages since July 2, 2025 totaling 394h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.google.com/appsstatus/dashboard/

Minor October 25, 2025

AppSheet customers may experience latency issues

Detected by Pingoru
Oct 25, 2025, 06:05 AM UTC
Resolved
Oct 25, 2025, 08:00 AM UTC
Duration
1h 55m
Affected: AppSheet
Timeline · 3 updates
  1. investigating Oct 25, 2025, 07:19 AM UTC

    Description: We are experiencing an issue with AppSheet beginning at Friday, 2025-10-24 23:05 PDT. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2025-10-25 01:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: The impacted customers may experience failures while loading apps or writing data using AppSheet. Workaround: None at this time.

  2. resolved Oct 25, 2025, 08:24 AM UTC

    Description: The issue with AppSheet has been resolved for all affected users as of Saturday, 2025-10-25 01:00 PDT. The issue was triggered due to a maintenance event on a database resulting in lock contention and our engineering mitigated the impact by manually resolving the contention issue. We thank you for your patience while we worked on resolving the issue. Symptoms: The impacted customers might have experienced failures while loading apps or writing data using AppSheet. Workaround: None

  3. resolved Oct 27, 2025, 04:15 AM UTC

    Affected services and features: AppSheet Regions/zones: Global Description: Starting on 24 October 23:05 US/Pacific, AppSheet experienced failures while loading apps or writing data for a duration of 1 hour and 55 minutes. From preliminary analysis, the issue was caused due to a maintenance event on a database resulting in lock contention. Our engineering mitigated the impact by manually resolving the contention issue. Customer impact: The impacted customers might have experienced failures while loading apps or writing data using AppSheet.

Read the full incident report →

Minor October 24, 2025

A subset of customers in EDU domains are experiencing issues accessing Gmail mobile applications.

Detected by Pingoru
Oct 24, 2025, 05:45 PM UTC
Resolved
Oct 25, 2025, 07:05 PM UTC
Duration
1d 1h
Affected: Gmail
Timeline · 4 updates
  1. monitoring Oct 25, 2025, 12:15 AM UTC

    Description: We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2025-10-24 20:30 PDT with current details. Symptoms: Affected customers are experiencing issues accessing Gmail mobile applications. Gmail web access is unaffected. Workaround: Customers can access Gmail from the web browser.

  2. monitoring Oct 25, 2025, 02:55 AM UTC

    Description: We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT. Our engineering team has identified the root cause and implemented mitigation measures. And, currently we are monitoring the status of mitigation. We will provide an update by Monday, 2025-10-27 11:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Affected customers may have experienced issues accessing Gmail mobile applications. Gmail web access is unaffected. Workaround: Customers can access Gmail from the web browser.

  3. monitoring Oct 26, 2025, 02:18 AM UTC

    Description: The issue with the GMail is resolved for all the users on Saturday, 2025-10-25 12:05 PDT As per our preliminary analysis, the issue was caused due to a recent code change introduced to OneGoogle for Android and iOS apps. Our engineering team mitigated the issue by rolling back these problematic changes. We apologize to all who are affected by the disruption. We thank you for your patience while we worked on resolving the issue.

  4. resolved Oct 27, 2025, 11:44 PM UTC

    Affected services and features: Gmail - Mobile application users on both ios and android Description: Some Workspace for Education users reported experiencing issues accessing Gmail on their mobile devices. Preliminary analysis indicates that the issue was caused by a recent code change in the UX stack of our first-party mobile applications. Our engineering team mitigated the impact by rolling back the problematic changes. Customer impact: Affected users were unable to access Gmail through mobile applications on Android and iOS devices. Gmail web access was unaffected during the issue.

Read the full incident report →

Minor October 3, 2025

Incident affecting Gmail

Detected by Pingoru
Oct 03, 2025, 05:16 PM UTC
Resolved
Oct 03, 2025, 10:00 PM UTC
Duration
4h 44m
Affected: Gmail
Timeline · 2 updates
  1. monitoring Oct 03, 2025, 08:07 PM UTC

    Description: Our engineering team has identified the root cause and mitigation work is currently underway. The mitigation is expected to complete by Friday, 2025-10-03 15:00 PDT We will provide an update by Friday, 2025-10-03 15:30 PDT with details. Diagnosis / customer symptoms: Impacted users may see an error message when opening the Gmail app with a non-Gmail account (e.g. Yahoo, Hotmail, etc) saying they need to complete additional steps before using the Gmail app. After that, their inbox will have a banner saying their account is offline. The app can be used normally even while the "offline" banner is visible. This is only impacting mobile Android users at the moment, both consumers and enterprise users. Desktop users are not impacted. Workaround: Users can keep using the app as usual, or they can use alternative clients (e.g. desktop).

  2. resolved Oct 03, 2025, 10:57 PM UTC

    The issue with Gmail has been resolved for all affected users as of Friday, 2025-10-03 15:00 PDT. From preliminary analysis, the issue was triggered by a recent change that was deployed as part of some improvements to Android authentication. Once the underlying cause was identified, our engineers mitigated the issue by rolling back the change. We thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Minor September 24, 2025

Users may experience elevated latency and timeout errors with Admin SDK APIs.

Detected by Pingoru
Sep 24, 2025, 06:51 PM UTC
Resolved
Sep 25, 2025, 08:00 AM UTC
Duration
13h 9m
Affected: Admin Console
Timeline · 5 updates
  1. investigating Sep 25, 2025, 12:43 AM UTC

    Description: We are experiencing an issue with Admin SDK APIs beginning on Wednesday, 2025-09-24 11:51 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2025-09-24 19:30 PDT. We apologize to all who are affected by the disruption. Customer symptoms: Users may experience elevated latency and timeout errors with Admin SDK APIs. Workaround: Impacted customers may retry Admin SDK API calls.

  2. investigating Sep 25, 2025, 02:18 AM UTC

    Description: We are experiencing an issue with Admin SDK APIs beginning on Wednesday, 2025-09-24 11:51 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2025-09-24 21:00 PDT. We apologize to all who are affected by the disruption. Customer symptoms: Users may experience elevated latency and timeout errors with Admin SDK APIs. Workaround: Impacted customers may retry Admin SDK API calls.

  3. investigating Sep 25, 2025, 03:05 AM UTC

    Description: We are experiencing an issue with Admin SDK APIs beginning on Wednesday, 2025-09-24 11:51 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2025-09-25 01:00 PDT. We apologize to all who are affected by the disruption. Customer symptoms: Users may experience elevated latency and timeout errors with Admin SDK APIs. Workaround: Impacted customers may retry Admin SDK API calls.

  4. investigating Sep 25, 2025, 07:43 AM UTC

    Description: We are experiencing an issue with Admin SDK APIs beginning on Wednesday, 2025-09-24 11:51 PDT. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2025-09-25 05:00 PDT. We apologize to all who are affected by the disruption. Customer symptoms: Users may experience elevated latency and timeout errors with Admin SDK APIs. Workaround: Impacted customers may retry Admin SDK API calls.

  5. resolved Sep 25, 2025, 09:26 AM UTC

    The problem with Admin Console has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Read the full incident report →

Minor September 11, 2025

We are experiencing an issue with NotebookLM

Detected by Pingoru
Sep 11, 2025, 05:04 PM UTC
Resolved
Sep 11, 2025, 09:27 PM UTC
Duration
4h 23m
Affected: NotebookLM
Timeline · 2 updates
  1. monitoring Sep 11, 2025, 08:46 PM UTC

    Description: We are experiencing an issue with AudioOverview, VideoOverview, NAPPS (Notebook Apps) for NotebookLM users, beginning on Thursday, 2025-09-11 10:04 PDT. Mitigation work is currently underway by our engineering team. We do not have a full mitigation ETA at this time. We will provide an update by Thursday, 2025-09-11 15:00 PDT with current details. Symptoms: NotebookLM users may see failures to generate: - Audio Overviews - Video Overviews - Reports - Flashcards - Quizzes Features launched earlier this week have been rolled back for now. (Quizzes, Flashcards, Reports) (https://blog.google/technology/google-labs/notebooklm-student-features/) Any previously generated artifacts are accessible. All other features and CUJs are believed to be working. E.g. text Q&A chat, adding sources should work Workaround: None at this time.

  2. resolved Sep 11, 2025, 10:49 PM UTC

    Description: The issue with Audio Overviews and Video Overviews has been resolved for all affected users as of Thursday, 2025-09-11 14:27 PDT. We thank you for your patience while we worked on resolving the issue. Symptoms: NotebookLM users may have encountered failures to generate: * Audio Overviews * Video Overviews * Reports * Flashcards * Quizzes Features launched earlier this week (Quizzes, Flashcards, Reports) have been temporarily rolled back as part of the mitigation. (https://blog.google/technology/google-labs/notebooklm-student-features/) Any previously generated artifacts were accessible. All other features and CUJs were unaffected by this issue; e.g. Text Q&A chat, adding sources.

Read the full incident report →

Minor September 4, 2025

We're investigating reports of an issue with Google Drive. We will provide more information shortly.

Detected by Pingoru
Sep 04, 2025, 05:33 PM UTC
Resolved
Sep 04, 2025, 07:45 PM UTC
Duration
2h 12m
Affected: Google Drive
Timeline · 4 updates
  1. investigating Sep 04, 2025, 06:14 PM UTC

    We're investigating reports of an issue with Google Drive. We will provide more information shortly.

  2. investigating Sep 04, 2025, 06:17 PM UTC

    Description: We are experiencing an issue with Google Drive beginning at Thursday, 2025-09-04 10:33 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-09-04 12:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Customer may experience errors when downloading content from Google Drive. Workaround: None at this time

  3. investigating Sep 04, 2025, 06:21 PM UTC

    Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Thursday, 2025-09-04 13:00 PDT. We will provide more information by Thursday, 2025-09-04 13:00 PDT. Symptoms: Customer may experience errors when downloading content from Google Drive. Workaround: None at this time

  4. resolved Sep 04, 2025, 07:51 PM UTC

    Description: The issue with Google Drive has been resolved for all affected users as of Thursday, 2025-09-04 12:45 US/Pacific. The preliminary root cause of the issue was due a recent change rollout and was mitigated by rolling back the change. We thank you for your patience while we worked on resolving the issue. Symptoms: Customer may experience errors when downloading content from Google Drive. Workaround: None at this time.

Read the full incident report →

Minor September 4, 2025

Incident affecting Google Calendar

Detected by Pingoru
Sep 04, 2025, 07:08 AM UTC
Resolved
Sep 04, 2025, 08:12 AM UTC
Duration
1h 4m
Affected: Google Calendar
Timeline · 4 updates
  1. investigating Sep 04, 2025, 09:16 AM UTC

    We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details. We apologize to all who are affected by the disruption.

  2. resolved Sep 04, 2025, 09:32 AM UTC

    The issue with Google Workspace services has been resolved for all affected users as of Thursday, 2025-09-04 02:18 PDT. We thank you for your patience while we worked on resolving the issue.

  3. resolved Sep 05, 2025, 08:58 PM UTC

    A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/UX3VQZM4R3vLkbSq4Mrf

  4. resolved Sep 11, 2025, 12:30 AM UTC

    A full incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/UX3VQZM4R3vLkbSq4Mrf

Read the full incident report →

Minor September 4, 2025

Multiple Google Workspace services may be inaccessible to some customers in the EMEA region.

Detected by Pingoru
Sep 04, 2025, 07:08 AM UTC
Resolved
Sep 04, 2025, 08:12 AM UTC
Duration
1h 4m
Affected: Gmail
Timeline · 4 updates
  1. investigating Sep 04, 2025, 09:13 AM UTC

    Description: We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details. We apologize to all who are affected by the disruption. Customer symptoms: Google Workspace services may not load for impacted users. Workaround: None at this time.

  2. resolved Sep 04, 2025, 09:34 AM UTC

    The issue with Google Workspace services has been resolved for all affected users as of Thursday, 2025-09-04 02:18 PDT. We thank you for your patience while we worked on resolving the issue.

  3. resolved Sep 05, 2025, 08:56 PM UTC

    A mini incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/UX3VQZM4R3vLkbSq4Mrf

  4. resolved Sep 11, 2025, 12:31 AM UTC

    A full incident report has been posted at https://www.google.com/appsstatus/dashboard/incidents/UX3VQZM4R3vLkbSq4Mrf

Read the full incident report →

Minor August 25, 2025

Google Docs customers may have observed '500' errors when accessing editors.

Detected by Pingoru
Aug 25, 2025, 09:27 PM UTC
Resolved
Aug 25, 2025, 09:52 PM UTC
Duration
25m
Affected: Google Docs
Timeline · 2 updates
  1. investigating Aug 25, 2025, 10:23 PM UTC

    Description: We were experiencing an issue with Google Docs beginning at Monday, 2025-08-25 14:27 PDT. Our engineering team has successfully mitigated the issue and we are currently monitoring our system for stability. We will provide an update by Monday, 2025-08-25 15:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings Workaround: None at this time.

  2. resolved Aug 25, 2025, 10:48 PM UTC

    Description: The issue with Google Docs has been resolved for all affected users as of Monday, 2025-08-25 14:52 PDT. We thank you for your patience while we worked on resolving the issue. Symptoms: Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings.

Read the full incident report →

Minor July 18, 2025

Various Workspace services are experiencing elevated latency and error rates

Detected by Pingoru
Jul 18, 2025, 03:10 PM UTC
Resolved
Jul 18, 2025, 03:56 PM UTC
Duration
46m
Affected: GmailGoogle ChatGoogle DocsGoogle DriveGoogle MeetGoogle Workspace Support
Timeline · 4 updates
  1. investigating Jul 18, 2025, 03:35 PM UTC

    Various Workspace services are experiencing elevated latency and error rates

  2. resolved Jul 18, 2025, 04:05 PM UTC

    The issue has been mitigated for all affected users as of 2025-07-18 08:56 US/Pacific. A subset of workspace customers experienced elevated latency and error rates using workspace services. Our initial investigation points to a hardware infrastructure failure as the likely cause. Engineers have mitigated the workspace impact by routing the traffic away from the affected hardware infrastructure. We thank you for your patience while we're working on resolving the issue.

  3. resolved Jul 18, 2025, 10:21 PM UTC

    The Mini Incident Report is available on the https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J (Google Cloud Service Health Dashboard) while we prepare a full Incident Summary Report.

  4. resolved Jul 22, 2025, 01:52 PM UTC

    The Incident Report is now available on the https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J [Google Cloud Service Health Dashboard] while we prepare a full Issue Summary Report.

Read the full incident report →

Minor July 2, 2025

Incident affecting Google Meet

Detected by Pingoru
Jul 02, 2025, 06:40 PM UTC
Resolved
Jul 02, 2025, 08:02 PM UTC
Duration
1h 22m
Affected: Google Meet
Timeline · 3 updates
  1. monitoring Jul 02, 2025, 08:17 PM UTC

    We have received reports of an intermittent issue with Google Meet beginning at Wednesday, 2025-07-02 11:49 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-07-02 13:45 PDT with current details. We apologize to all who are affected by the disruption.

  2. monitoring Jul 02, 2025, 08:49 PM UTC

    Our engineering team has applied the mitigation and our internal monitoring indicates recovery. Engineering team continues to closely monitor the environment. We will provide an update by Wednesday, 2025-07-02 14:45 PDT with current details.

  3. resolved Jul 02, 2025, 09:10 PM UTC

    A small number of users may have experienced intermittent issues connecting to or creating new Google Meet sessions.

Read the full incident report →