GoCache incident

Degradação de roteamento - SAO4

Notice Resolved View vendor source →
Started
Feb 25, 2026, 02:33 AM UTC
Resolved
Feb 25, 2026, 04:30 AM UTC
Duration
1h 57m
Detected by Pingoru
Feb 25, 2026, 02:33 AM UTC

Affected components

São Paulo - BR (SAO4)

Update timeline

  1. identified Feb 25, 2026, 02:33 AM UTC

    Estamos investigando problemas com o desempenho em uma de nossas operadoras do SAO4. A GoCache está trabalhando para resolver a situação.

  2. monitoring Feb 25, 2026, 02:37 AM UTC

    O problema foi identificado com um de nossos fornecedores e as requisições foram direcionadas para os demais pontos de presença. Estamos atuando em conjunto com nosso fornecedor para normalização do POP SAO4.

  3. resolved Feb 25, 2026, 05:44 AM UTC

    This incident has been resolved.

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