Gnatta incident

Real Time Performance Issues

Notice Resolved View vendor source →

Gnatta experienced a notice incident on July 23, 2021 affecting User Interface, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2021, 11:40 AM UTC
Resolved
Jul 23, 2021, 01:14 PM UTC
Duration
1h 34m
Detected by Pingoru
Jul 23, 2021, 11:40 AM UTC

Affected components

User Interface

Update timeline

  1. investigating Jul 23, 2021, 11:40 AM UTC

    We've received some reports that users are having issues with real time performance in Gnatta. We're urgently investigating these reports and will provide further updates as these become available.

  2. identified Jul 23, 2021, 11:50 AM UTC

    We're currently experiencing service disruption with real time performance. Our teams are aware of this and are working to identify the root cause and implement a solution. We'll send further updates as these become available. Where possible, please continue to work in your domain as normal. We are working to resolve this issue as soon as possible.

  3. monitoring Jul 23, 2021, 12:04 PM UTC

    We're currently monitoring this issue to ensure behaviour has improved.

  4. resolved Jul 23, 2021, 01:14 PM UTC

    This incident has been resolved.