Gnatta incident

Content Delays

Minor Resolved View vendor source →

Gnatta experienced a minor incident on December 8, 2021 affecting User Interface, lasting 7d 20h. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2021, 04:19 PM UTC
Resolved
Dec 16, 2021, 12:51 PM UTC
Duration
7d 20h
Detected by Pingoru
Dec 08, 2021, 04:19 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Dec 08, 2021, 04:19 PM UTC

    We're currently investigating some delays with our content generation service. If you're experiencing issues when your content responses are being updated, we apologise and thank you for your patience whilst we look into this further. We'll provide further updates as required.

  2. monitoring Dec 09, 2021, 08:23 AM UTC

    We're no longer seeing delays with content being generated. We'll continue to monitor this closely and provide any updates as necessary. Thanks again for your patience.

  3. investigating Dec 09, 2021, 11:45 AM UTC

    We've had further reports of this issue and are actively investigating this. We're working on some changes to help alleviate this issue. Thank you again for your continued patience. We'll provide further updates as these become available.

  4. resolved Dec 16, 2021, 12:51 PM UTC

    This incident has now been resolved. We've made changes to our resource allocation to improve the delays reported in our content service.