Gnatta experienced a notice incident on March 22, 2022 affecting Telephony, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Telephony
Update timeline
- investigating Mar 22, 2022, 04:47 PM UTC
We have become aware of an issue with Telephony. The issue lies with our telephony provider, who are investigating urgently. We will keep you updated with their progress towards resolution.
- monitoring Mar 22, 2022, 05:03 PM UTC
Our Telephony provider has advised that operation has returned back to normal. They are currently monitoring this for system stability.
- resolved Mar 22, 2022, 08:05 PM UTC
Our telephony provider has advised that the issue is now resolved and services are operating as normal.