Gnatta experienced a major incident on February 2, 2023 affecting User Interface and Authentication Server, lasting 4h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 02, 2023, 07:25 AM UTC
We're currently experiencing reports of service disruption and delays when accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.
- identified Feb 02, 2023, 07:51 AM UTC
We're currently monitoring this issue to ensure proper service has returned. Thanks for your patience whilst we addressed this. We'll post more information once we've had time to analyse what happened.
- resolved Feb 02, 2023, 11:53 AM UTC
We've been monitoring performance closely over the last few hours and are now going to close this incident down. Thank you again for your continued patience whilst we addressed this issue.