Gnatta incident

Access Issues

Critical Resolved View vendor source →

Gnatta experienced a critical incident on February 14, 2023 affecting User Interface, lasting 19h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2023, 03:28 PM UTC
Resolved
Feb 15, 2023, 10:57 AM UTC
Duration
19h 29m
Detected by Pingoru
Feb 14, 2023, 03:28 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Feb 14, 2023, 03:28 PM UTC

    We're currently experiencing reports of service disruption and delays when accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.

  2. monitoring Feb 14, 2023, 03:49 PM UTC

    We're currently monitoring this issue and can see that performance has improved. We're continuing our investigations into the cause and will post updates here once we've had time to analyse and we have some more information.

  3. resolved Feb 15, 2023, 10:57 AM UTC

    We've been monitoring performance closely and are now going to close this incident down. Thank you again for your continued patience whilst we addressed this issue. Once we have had time to analyse what happened, we'll post further updates to this incident.