Gnatta experienced a critical incident on December 11, 2023 affecting Trustpilot, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Trustpilot
Update timeline
- identified Dec 11, 2023, 09:10 AM UTC
We're currently experiencing issues with Trustpilot in Gnatta, impacting the ability to send and receive reviews. Their team is actively investigating, and we're in direct communication with them. We appreciate your patience as we work to resolve this issue.
- resolved Dec 11, 2023, 12:45 PM UTC
This incident has now been resolved and Trustpilot services are functioning correctly within Gnatta. Apologies for any inconvenience this may have caused and thank you for your patience.