Gnatta incident

Access Issues

Minor Resolved View vendor source →

Gnatta experienced a minor incident on February 13, 2024 affecting User Interface, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2024, 01:19 PM UTC
Resolved
Feb 13, 2024, 02:50 PM UTC
Duration
1h 31m
Detected by Pingoru
Feb 13, 2024, 01:19 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Feb 13, 2024, 01:19 PM UTC

    We're currently experiencing reports of service disruption and delays when accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.

  2. monitoring Feb 13, 2024, 01:22 PM UTC

    We're currently monitoring this issue and can see that performance has improved. We're continuing our investigations into the cause and will post updates here once we've had time to analyse and we have some more information.

  3. resolved Feb 13, 2024, 02:50 PM UTC

    We've been monitoring performance closely and are now going to mark this incident as resolved. Thank you again for your continued patience whilst we addressed this issue.