Gnatta experienced a minor incident on March 26, 2024 affecting Webchat and User Interface, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2024, 03:16 PM UTC
We are currently investigating reports of performance degradation with Gnatta. We are urgently investigating these issues and will update this thread with more detail as soon as possible.
- monitoring Mar 26, 2024, 03:45 PM UTC
We're currently monitoring this issue and can see that performance has improved. We're continuing our investigations into the cause and will post updates here once we've had time to analyse and we have some more information.
- resolved Mar 26, 2024, 04:01 PM UTC
We've been monitoring performance closely and are now going to mark this incident as resolved. Thank you again for your continued patience while we addressed this issue.