Gnatta incident

Access Issues

Major Resolved View vendor source →

Gnatta experienced a major incident on December 24, 2024 affecting User Interface, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 24, 2024, 06:41 PM UTC
Resolved
Dec 24, 2024, 10:56 PM UTC
Duration
4h 15m
Detected by Pingoru
Dec 24, 2024, 06:41 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Dec 24, 2024, 06:41 PM UTC

    We're currently experiencing reports of service disruption and delays when accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.

  2. monitoring Dec 24, 2024, 06:52 PM UTC

    We're currently monitoring this issue and can see that performance has improved. We're continuing our investigations into the cause and will post updates here once we've had time to analyse and we have some more information.

  3. resolved Dec 24, 2024, 10:56 PM UTC

    We've been monitoring closely and are now going to mark this incident as resolved. Thank you again for your continued patience while we addressed this issue