GlossGenius Outage History
GlossGenius partial outage · 1 active incident View live status →Pingoru has recorded 82 incidents for GlossGenius: 38 in the last 12 months and 11 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 12 of 720 (2%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 6 | 19 of 720 (3%) |
| July 2026 | 4 | 21 of 744 (3%) |
| August 2026 | 2 | 6 of 744 (1%) |
| September 2026 | 5 | 6 of 720 (1%) |
| October 2026 | 3 | 106 of 586 (18%) |
Incidents, newest first
Minor June 6, 2025 Buy Now, Pay Later Disruption 18m
Started Jun 06, 2025, 11:42 PM UTC· resolved Jun 07, 2025, 12:00 AM UTC
- resolved Jun 07, 2025, 12:00 AM UTC
The disruption that some users may have experienced affecting the Buy Now, Pay Later payment method has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
- resolved Jun 09, 2025, 03:50 PM UTC
The disruption that some users may have experienced affecting the Buy Now, Pay Later payment method has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Minor May 30, 2025 Multi-Factor Authentication 12m
Started May 30, 2025, 02:27 PM UTC· resolved May 30, 2025, 02:39 PM UTC
- resolved May 30, 2025, 02:39 PM UTC
The recent issue impacting the delivery of multi-factor authentication (MFA) codes has been resolved, and MFA codes should now be delivering as expected. Thank you for your patience while our team worked to restore service! Impacted: Account Login
- resolved Sep 08, 2025, 05:06 PM UTC
The recent issue impacting the delivery of multi-factor authentication (MFA) codes has been resolved, and MFA codes should now be delivering as expected. Thank you for your patience while our team worked to restore service! Impacted: Account Login
Minor April 29, 2025 Payment Errors with Deposits 2h 58m
Started Apr 29, 2025, 12:22 PM UTC· resolved Apr 29, 2025, 03:21 PM UTC
- resolved Apr 29, 2025, 03:21 PM UTC
The disruption that some users may have experienced affecting checkouts with deposits has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing
- resolved Jun 09, 2025, 09:17 PM UTC
The disruption that some users may have experienced affecting checkouts with deposits has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing
Minor April 23, 2025 Delays with Email Notifications and Marketing Emails 14h 43m
Started Apr 23, 2025, 09:55 PM UTC· resolved Apr 24, 2025, 12:39 PM UTC
- resolved Apr 24, 2025, 12:39 PM UTC
The disruption that some users may have experienced affecting emails has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Client Notifications, Marketing, Reporting & Analytics
- resolved Apr 28, 2025, 03:01 PM UTC
The disruption that some users may have experienced affecting emails has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Client Notifications, Marketing, Reporting & Analytics
Minor April 23, 2025 Commission Report Errors 44m
Started Apr 23, 2025, 05:47 PM UTC· resolved Apr 23, 2025, 06:32 PM UTC
- resolved Apr 23, 2025, 06:32 PM UTC
The disruption that some users may have experienced affecting commission reports has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Reporting & Analytics
- resolved Jul 11, 2025, 03:52 PM UTC
The disruption that some users may have experienced affecting commission reports has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Reporting & Analytics
Minor April 22, 2025 Client Notification Deliverability 1d
Started Apr 22, 2025, 11:54 AM UTC· resolved Apr 23, 2025, 12:37 PM UTC
- resolved Apr 23, 2025, 12:37 PM UTC
The disruption to client notifications for AT&T numbers has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Client Notifications
- resolved Apr 25, 2025, 02:35 PM UTC
The disruption to client notifications for AT&T numbers has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Client Notifications
Major April 10, 2025 Desktop Client Dropdown Functionality 2h 35m
Started Apr 10, 2025, 09:24 PM UTC· resolved Apr 10, 2025, 11:59 PM UTC
- resolved Apr 10, 2025, 11:59 PM UTC
The disruption that some users may have experienced affecting the client drop down menu on Desktop has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin
- resolved Jul 11, 2025, 03:52 PM UTC
The disruption that some users may have experienced affecting the client drop down menu on Desktop has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin
Minor March 31, 2025 Issue with Date Selection on Booking Site 1h 15m
Started Mar 31, 2025, 06:58 PM UTC· resolved Mar 31, 2025, 08:13 PM UTC
- resolved Mar 31, 2025, 08:13 PM UTC
Our engineers have resolved the issue some users experienced with their booking sites. Please refresh your browsers for this change to take effect. We appreciate your patience. Impacted: Booking Site
- resolved Feb 24, 2026, 07:25 PM UTC
Our engineers have resolved the issue some users experienced with their booking sites. Please refresh your browsers for this change to take effect. We appreciate your patience. Impacted: Booking Site
Minor March 27, 2025 App Loading Issues 74d 23h
Started Mar 27, 2025, 02:01 PM UTC· resolved Jun 10, 2025, 01:23 PM UTC
- resolved Jun 10, 2025, 01:23 PM UTC
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin
Minor March 26, 2025 Latency and Freezing on Mobile App 1h 11m
Started Mar 26, 2025, 10:31 PM UTC· resolved Mar 26, 2025, 11:42 PM UTC
- resolved Mar 26, 2025, 11:42 PM UTC
The disruption that some users may have experienced affecting checkouts and latency/freezing on the mobile app has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin, Payment Processing
- resolved Jun 03, 2025, 10:13 PM UTC
The disruption that some users may have experienced affecting checkouts and latency/freezing on the mobile app has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin, Payment Processing
Minor March 24, 2025 Login Issues 38m
Started Mar 24, 2025, 02:24 PM UTC· resolved Mar 24, 2025, 03:03 PM UTC
- resolved Mar 24, 2025, 03:03 PM UTC
The disruption that some users may have experienced affecting logins has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin
- resolved Jun 06, 2025, 08:53 PM UTC
The disruption that some users may have experienced affecting logins has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin
Minor February 24, 2025 Services Temporarily Unavailable In-App 37m
Started Feb 24, 2025, 10:34 PM UTC· resolved Feb 24, 2025, 11:11 PM UTC
- resolved Feb 24, 2025, 11:11 PM UTC
The disruption that some users may have experienced affecting services being unavailable in app has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin
- resolved Jun 02, 2025, 09:09 PM UTC
The disruption that some users may have experienced affecting services being unavailable in app has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin
Minor February 12, 2025 GlossGenius 2h
Started Feb 12, 2025, 10:16 PM UTC· resolved Feb 13, 2025, 12:17 AM UTC
- resolved Feb 13, 2025, 12:17 AM UTC
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
- resolved Jun 09, 2025, 09:34 PM UTC
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Minor February 4, 2025 Team Member Invite 1h 36m
Started Feb 04, 2025, 02:41 PM UTC· resolved Feb 04, 2025, 04:17 PM UTC
- resolved Feb 04, 2025, 04:17 PM UTC
The disruption that some users may have experienced affecting team invite links has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin
- resolved Jul 13, 2026, 12:46 PM UTC
The disruption that some users may have experienced affecting team invite links has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin
Minor February 3, 2025 Marketing Messages 3d 17h
Started Feb 03, 2025, 11:48 PM UTC· resolved Feb 07, 2025, 05:41 PM UTC
- resolved Feb 07, 2025, 05:41 PM UTC
The disruption that some users may have experienced affecting marketing messages has been resolved as of yesterday 2/6/25. Thank you for your patience while we worked on improvements, and we apologize for any inconvenience caused. Impacted: Marketing
- resolved Jun 04, 2025, 09:03 PM UTC
The disruption that some users may have experienced affecting marketing messages has been resolved as of yesterday 2/6/25. Thank you for your patience while we worked on improvements, and we apologize for any inconvenience caused. Impacted: Marketing
Minor December 3, 2024 Unable to process checkouts 20m
Started Dec 03, 2024, 09:29 PM UTC· resolved Dec 03, 2024, 09:50 PM UTC
- resolved Dec 03, 2024, 09:50 PM UTC
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing
- resolved Jun 03, 2025, 10:11 PM UTC
The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Payment Processing
Major November 8, 2024 Text Marketing Outage 3h 45m
Started Nov 08, 2024, 05:39 PM UTC· resolved Nov 08, 2024, 09:24 PM UTC
- resolved Nov 08, 2024, 09:24 PM UTC
The disruption that some users may have experienced affecting text marketing has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
- resolved Jun 02, 2025, 05:26 PM UTC
The disruption that some users may have experienced affecting text marketing has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.
Major November 6, 2024 App Outage 25m
Started Nov 06, 2024, 01:41 PM UTC· resolved Nov 06, 2024, 02:07 PM UTC
- resolved Nov 06, 2024, 02:07 PM UTC
The disruption that some users may have experienced affecting our services has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin, Booking Site, Account Login, +4 more
- resolved Nov 18, 2024, 02:20 PM UTC
The disruption that some users may have experienced affecting our services has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Admin, Booking Site, Account Login, +4 more
Minor November 5, 2024 Android Push Notification Issues 30d 23h
Started Nov 05, 2024, 06:00 PM UTC· resolved Dec 06, 2024, 05:17 PM UTC
- resolved Dec 06, 2024, 05:17 PM UTC
The disruption that some users may have experienced affecting Android push notifications has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Salon & Member Notifications
- resolved May 29, 2025, 07:11 PM UTC
The disruption that some users may have experienced affecting Android push notifications has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused. Impacted: Salon & Member Notifications
Minor October 30, 2024 Meta integrations may be experiencing disruptions 5d 1h
Started Oct 30, 2024, 03:52 PM UTC· resolved Nov 04, 2024, 05:08 PM UTC
- resolved Nov 04, 2024, 05:08 PM UTC
The disruption that some users may have experienced affecting Facebook and Instagram integrations has been resolved. You may try to add your 'Book Now' button again. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience. Impacted: Marketing
- resolved Jul 04, 2025, 10:03 PM UTC
The disruption that some users may have experienced affecting Facebook and Instagram integrations has been resolved. You may try to add your 'Book Now' button again. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience. Impacted: Marketing