GitLab incident

500 errors accessing repositories

Minor Resolved View vendor source →

GitLab experienced a minor incident on May 11, 2026 affecting Website and Git Operations and 1 more component, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 08:41 AM UTC
Resolved
May 11, 2026, 11:16 AM UTC
Duration
2h 34m
Detected by Pingoru
May 11, 2026, 08:41 AM UTC

Affected components

WebsiteGit OperationsGitLab agent server for Kubernetes (Google Compute Engine)

Update timeline

  1. investigating May 11, 2026, 08:41 AM UTC

    We are currently investigating 500 errors when accessing repositories and Gitaly errors when pushing to a repository. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22041

  2. monitoring May 11, 2026, 09:12 AM UTC

    To restore the service, we restarted the Gitaly process. We will monitor for any recurrence. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22041

  3. resolved May 11, 2026, 11:16 AM UTC

    The issue has been resolved. The 500 errors when accessing repositories should not seen anymore and affected Git operations should work as expected. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22041