GitHub Enterprise Cloud JP incident

Elevated errors on Fable 5 due to upstream provider

Major Resolved View vendor source →

GitHub Enterprise Cloud JP experienced a major incident on August 24, 2026 affecting prod-jpw-01 - Copilot AI Model Providers (Copilot AI Model Providers), lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 07:12 AM UTC
Resolved
Aug 24, 2026, 07:58 AM UTC
Duration
46m
Detected by Pingoru
Aug 24, 2026, 07:12 AM UTC

Affected components

prod-jpw-01 - Copilot AI Model Providers (Copilot AI Model Providers)

Update timeline

  1. investigating Aug 24, 2026, 07:12 AM UTC

    We are investigating reports of degraded availability for Copilot AI Model Providers

  2. investigating Aug 24, 2026, 07:12 AM UTC

    We are experiencing degraded availability for the Fable model in Copilot products and IDE surfaces. This is due to an issue with the upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.

  3. resolved Aug 24, 2026, 07:58 AM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.