GitHub Enterprise Cloud JP experienced a major incident on October 5, 2026 affecting prod-jpw-01 - Actions (Actions), lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 05, 2026, 08:06 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Oct 05, 2026, 08:39 PM UTC
We’re continuing to investigate job failures and delays affecting GitHub-hosted runner assignment and workflow start times. Our teams are actively working to mitigate the impact and will provide another update as we learn more.
- investigating Oct 05, 2026, 08:47 PM UTC
Actions is experiencing degraded availability. We are continuing to investigate.
- investigating Oct 05, 2026, 08:55 PM UTC
Actions is operating normally.
- investigating Oct 05, 2026, 09:09 PM UTC
In addition to ongoing issues with Actions and Hosted Runners, some customers are also unable to access repository list, licensing and billing pages within their GitHub accounts. We continue to investigate and are working on mitigation.
- resolved Oct 05, 2026, 09:30 PM UTC
Everything is operating normally.
- resolved Oct 05, 2026, 10:49 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.