GitHub Enterprise Cloud JP incident

Incident with Webhooks

Minor Resolved View vendor source →

GitHub Enterprise Cloud JP experienced a minor incident on July 14, 2026 affecting prod-jpw-01 - Webhooks (Webhooks), lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 05:38 PM UTC
Resolved
Jul 14, 2026, 06:01 PM UTC
Duration
23m
Detected by Pingoru
Jul 14, 2026, 05:38 PM UTC

Affected components

prod-jpw-01 - Webhooks (Webhooks)

Update timeline

  1. investigating Jul 14, 2026, 05:38 PM UTC

    We are investigating reports of degraded performance for Webhooks

  2. investigating Jul 14, 2026, 05:55 PM UTC

    Between 15:17 and 15:27 UTC, an ongoing deployment had an unintended side effect where webhook delivery states were not persisted in all cases, even when deliveries were accepted and processed. Customers may notice missing webhook deliveries in the UI, and these deliveries will not be retryable....

  3. investigating Jul 14, 2026, 05:55 PM UTC

    The degradation affecting Webhooks has been mitigated. We are monitoring to ensure stability.

  4. resolved Jul 14, 2026, 06:01 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.