GitHub Enterprise Cloud AU incident

Issues with Copilot Coding Agent

Major Resolved View vendor source →
Started
Mar 19, 2026, 10:41 AM UTC
Resolved
Mar 19, 2026, 02:32 PM UTC
Duration
3h 51m
Detected by Pingoru
Mar 19, 2026, 10:41 AM UTC

Affected components

prod-ae-01 - Copilot (Copilot)

Update timeline

  1. investigating Mar 19, 2026, 10:41 AM UTC

    We are investigating reports of impacted performance for some GitHub services.

  2. investigating Mar 19, 2026, 10:43 AM UTC

    We are investigating reports of errors when accessing Copilot Coding Agent features. Users may be unable to view or start coding agent tasks through the Agents interface. Our engineers are actively working to restore full functionality.

  3. investigating Mar 19, 2026, 11:19 AM UTC

    We believe we have identified an underlying credential issue and are working to resolve that across impacted environments.

  4. investigating Mar 19, 2026, 12:00 PM UTC

    We have resolved the underlying credential issue and have verified that users can see and interact with their Copilot Coding Agent tasks. We are now investigating issues with some Coding Agent tasks completing successfully.

  5. investigating Mar 19, 2026, 12:32 PM UTC

    We are investigating reports of Copilot coding agent session logs not loading and sessions intermittently not starting. Users are able to see their tasks and create new ones.

  6. investigating Mar 19, 2026, 01:45 PM UTC

    Copilot is experiencing degraded performance. We are continuing to investigate.

  7. investigating Mar 19, 2026, 02:02 PM UTC

    We are investigating reports that Copilot Coding Agent session logs are not available in the UI.

  8. investigating Mar 19, 2026, 02:25 PM UTC

    Copilot is operating normally.

  9. resolved Mar 19, 2026, 02:32 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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