GitHub Enterprise Cloud AU incident

Incident with Grok Copilot AI Model Provider

GitHub Enterprise Cloud AU is currently experiencing a minor incident affecting prod-ae-01 - Copilot AI Model Providers (Copilot AI Model Providers), which began 27 min ago. The vendor's full update timeline is below.

Started
Sep 03, 2026, 02:17 PM UTC
Resolved
Ongoing
Duration
● 26m
Detected by Pingoru
Sep 03, 2026, 02:17 PM UTC

Affected components

prod-ae-01 - Copilot AI Model Providers (Copilot AI Model Providers)

Update timeline

  1. investigating Sep 03, 2026, 02:17 PM UTC

    We are investigating reports of degraded performance for Copilot AI Model Providers

  2. investigating Sep 03, 2026, 02:20 PM UTC

    We are experiencing degraded availability for the Grok 4.6 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.

  3. investigating Sep 03, 2026, 02:22 PM UTC

    The Grok 4.5 model has degraded availability as well. We are working with the upstream provider to resolve the issue.