GFI Software incident

IPS Rules Causing Kerio Control 9.5 / 9.5p1 to Freeze or Crash

Major Resolved View vendor source →

GFI Software experienced a major incident on July 29, 2025 affecting GFI KerioControl, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2025, 11:43 AM UTC
Resolved
Jul 30, 2025, 03:22 PM UTC
Duration
1d 3h
Detected by Pingoru
Jul 29, 2025, 11:43 AM UTC

Affected components

GFI KerioControl

Update timeline

  1. identified Jul 29, 2025, 11:43 AM UTC

    We have identified an issue in Kerio Control versions 9.5 and 9.5p1 where certain IPS rules, when triggered by specific traffic patterns, cause the system to freeze or crash. Our development team is preparing a fix that will be released via the IPS update server. As soon as the updated signatures are published, this problem will be resolved with automatic IPS updates.

  2. resolved Jul 30, 2025, 03:22 PM UTC

    This incident has been resolved.