GFI Software incident
License Notification Error for LAN agents
GFI Software experienced a notice incident on January 7, 2026 affecting Desktop Application, lasting 8d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 07, 2026, 03:18 PM UTC
We are currently investigating an issue affecting LAN agents only, causing incorrect license validity notifications. Our teams are actively working to identify the root cause, and we will provide updates as more information becomes available.
- monitoring Jan 13, 2026, 01:00 AM UTC
Our team has identified a potential fix and completed internal testing. A beta release is now available for customers who would like to validate the fix ahead of the official release. You can access the beta version using the link below: https://drive.google.com/drive/u/0/folders/1E61eFGTBkkbnQoOVzndkWBHLa2EoA0Mp We appreciate your feedback as we continue toward the final release.
- resolved Jan 16, 2026, 02:01 AM UTC
The incident affecting LAN agents has been resolved. The fix will be included in release 12.14.