GFI Software incident

Certificate error for the GFI website on Chrome/some browsers

Minor Resolved View vendor source →

GFI Software experienced a minor incident on May 2, 2022 affecting Website and Website and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 02, 2022, 10:04 PM UTC
Resolved
May 03, 2022, 10:15 PM UTC
Duration
1d
Detected by Pingoru
May 02, 2022, 10:04 PM UTC

Affected components

WebsiteWebsiteWebsite

Update timeline

  1. identified May 02, 2022, 10:04 PM UTC

    We have received an indication that the Google Chrome, and potentially other, browsers are experiencing certificate validation issues for the GFI website. We have confirmed the incident and will provide more details once we identify the root cause. As a workaround, try using a different browser or clicking "advanced" on the warning.

  2. resolved May 03, 2022, 10:15 PM UTC

    We received the updated certificates from our provider and these will no longer trigger the browser alert received by some users when visiting our pages via the Chrome Browser. We updated our sites to use these certificates and the issue is now resolved.