GFI Software incident

fmserver.exe crashes after latest MS updates

Major Resolved View vendor source →

GFI Software experienced a major incident on January 18, 2024 affecting Desktop Application, lasting 82d 18h. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2024, 04:45 PM UTC
Resolved
Apr 10, 2024, 11:31 AM UTC
Duration
82d 18h
Detected by Pingoru
Jan 18, 2024, 04:45 PM UTC

Affected components

Desktop Application

Update timeline

  1. investigating Jan 18, 2024, 04:45 PM UTC

    We are aware that there is a known issue after recent Microsoft updates where fmserver.exe sometimes crashes. Our development team is currently investigating to locate the root cause.

  2. resolved Apr 10, 2024, 11:31 AM UTC

    This incident has been resolved.