GFI Software experienced a minor incident on May 1, 2024 affecting GFI AppManager, lasting 19h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2024, 03:04 PM UTC
We have detected a performance issue with the AppManager leading to general slowness of the system. Our infrastructure team is currently reviewing the situation and is looking for root cause(s) to return the performance back to normal. We will keep you posted on updates regarding this issue.
- investigating May 01, 2024, 07:28 PM UTC
We are continuing to investigate this issue. We will keep you posted with updates as we make progress.
- monitoring May 02, 2024, 06:45 AM UTC
We have implemented a fix for the issue and are now monitoring the performance . We sincerely apologize for the inconvenience that may have been caused.
- resolved May 02, 2024, 10:32 AM UTC
This incident has been resolved. We are sorry for the inconveniences this caused.