GFI Software experienced a major incident on May 17, 2024 affecting GFI AppManager, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
GFI AppManager
Update timeline
- investigating May 17, 2024, 10:34 AM UTC
We identified an issue affecting the AppManager's main site after logging in. Our infrastructure team is currently reviewing the situation and is looking for root cause(s) to return the performance back to normal. We will keep you posted on updates regarding this issue.
- monitoring May 17, 2024, 01:11 PM UTC
We have implemented a fix for the issue and are now monitoring the performance . We sincerely apologize for the inconvenience that may have been caused.
- resolved May 17, 2024, 01:30 PM UTC
This incident has been resolved. We are sorry for the inconvenience this caused.