GFI Software incident

Kerio updates (Antivirus, IPS) are failing

Major Resolved View vendor source →

GFI Software experienced a major incident on December 9, 2024 affecting GFI KerioConnect and GFI KerioControl, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 08:51 AM UTC
Resolved
Dec 09, 2024, 09:59 AM UTC
Duration
1h 8m
Detected by Pingoru
Dec 09, 2024, 08:51 AM UTC

Affected components

GFI KerioConnectGFI KerioControl

Update timeline

  1. investigating Dec 09, 2024, 08:51 AM UTC

    We have detected an issue with the Kerio update servers for Antivirus and IPS updates. We are currently investigating the issue.

  2. resolved Dec 09, 2024, 09:59 AM UTC

    This incident has been resolved. All download and update servers are available.