GFI Software incident

GFI Accounts portal does not allow login

Major Resolved View vendor source →

GFI Software experienced a major incident on February 1, 2025 affecting Website and Website and 1 more component, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2025, 03:07 PM UTC
Resolved
Feb 01, 2025, 09:09 PM UTC
Duration
6h 1m
Detected by Pingoru
Feb 01, 2025, 03:07 PM UTC

Affected components

WebsiteWebsiteDesktop ApplicationWebsiteGFI ClearViewDesktop ApplicationGFI Exinda NetworkOrchestratorGFI KerioConnectGFI KerioControl

Update timeline

  1. investigating Feb 01, 2025, 03:07 PM UTC

    We have been made aware of the issue and are working on it. We are aware of the impact this has on your business, as you are unable to manage your licenses, more updates will be shared as they become available.

  2. resolved Feb 01, 2025, 09:09 PM UTC

    This incident has been resolved.