GFI Software incident

AppManager Portal not Loading

Critical Resolved View vendor source →

GFI Software experienced a critical incident on April 5, 2025 affecting GFI AppManager, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2025, 01:06 PM UTC
Resolved
Apr 07, 2025, 04:05 AM UTC
Duration
1d 14h
Detected by Pingoru
Apr 05, 2025, 01:06 PM UTC

Affected components

GFI AppManager

Update timeline

  1. investigating Apr 05, 2025, 01:06 PM UTC

    We are aware of an issue where the AppManager portal is not loading. Our team is actively investigating the issue.

  2. identified Apr 05, 2025, 01:32 PM UTC

    We have identified the issue and are in the process of fixing it.

  3. monitoring Apr 05, 2025, 02:12 PM UTC

    A fix has been implemented and the AppManager site is now back to normal functioning. We are monitoring the fix.

  4. resolved Apr 07, 2025, 04:05 AM UTC

    The AppManager site is now back to normal functioning. If you have any questions or concerns, kindly contact us and we will be happy to assist