GetResponse experienced a major incident on February 7, 2024 affecting Email Delivery, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Email Delivery
Update timeline
- investigating Feb 07, 2024, 07:59 AM UTC
We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.
- monitoring Feb 07, 2024, 08:28 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Feb 07, 2024, 08:40 AM UTC
The issue has been identified and a fix is being implemented.
- investigating Feb 07, 2024, 08:41 AM UTC
We are currently investigating this issue.
- identified Feb 07, 2024, 09:18 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 07, 2024, 09:19 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 07, 2024, 09:22 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 07, 2024, 11:18 AM UTC
This incident has been resolved.