GetResponse incident

Ongoing Services Issue

Minor Resolved View vendor source →

GetResponse experienced a minor incident on February 14, 2024 affecting Email Delivery and Email Marketing, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 10:54 AM UTC
Resolved
Feb 14, 2024, 01:49 PM UTC
Duration
2h 55m
Detected by Pingoru
Feb 14, 2024, 10:54 AM UTC

Affected components

Email DeliveryEmail Marketing

Update timeline

  1. investigating Feb 14, 2024, 10:54 AM UTC

    We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.

  2. investigating Feb 14, 2024, 10:57 AM UTC

    Affected areas - Max EU.

  3. identified Feb 14, 2024, 12:41 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 14, 2024, 01:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Feb 14, 2024, 01:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 14, 2024, 01:49 PM UTC

    This incident has been resolved.