GetResponse incident

Email Delivery Interruption Affecting EU and US DataCenter Clients

Notice Resolved View vendor source →

GetResponse experienced a notice incident on April 16, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2024, 12:00 PM UTC
Resolved
Apr 16, 2024, 12:00 PM UTC
Duration
—
Detected by Pingoru
Apr 16, 2024, 12:00 PM UTC

Update timeline

  1. resolved Apr 17, 2024, 10:02 AM UTC

    Some newsletters were held up in the delivery process between 12:00 and 20:00 UTC. This affects only customers with old editors. All messages had been sent by 17.04.2024, 10:00 UTC, and the affected customers had been informed. The failure affected SMB clients as well as MAX from DataCenter EU and US. The issue has been resolved and no further problems are occurring.