GetResponse incident

Issues with our API

Minor Resolved View vendor source →

GetResponse experienced a minor incident on April 18, 2024 affecting Forms and Popups and API, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2024, 09:04 AM UTC
Resolved
Apr 18, 2024, 11:13 AM UTC
Duration
2h 8m
Detected by Pingoru
Apr 18, 2024, 09:04 AM UTC

Affected components

Forms and PopupsAPI

Update timeline

  1. investigating Apr 18, 2024, 09:04 AM UTC

    We're experiencing issues with our API affecting one part of the GetResponse application. Some API functions may be unavailable - popups could have problem with reload or performance in opening (SMB, MAX from DataCenter EU and US - sites exposed in Europe and Asia). We're working hard to fix the issues as quickly as we can.

  2. identified Apr 18, 2024, 09:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 18, 2024, 11:13 AM UTC

    This incident has been resolved (SMB, MAX from DataCenter EU and US)