GetResponse incident

Ongoing Service Issue

Major Resolved View vendor source →

GetResponse experienced a major incident on May 1, 2024 affecting Chats, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2024, 02:42 PM UTC
Resolved
May 01, 2024, 03:47 PM UTC
Duration
1h 5m
Detected by Pingoru
May 01, 2024, 02:42 PM UTC

Affected components

Chats

Update timeline

  1. investigating May 01, 2024, 02:42 PM UTC

    We're experiencing an issue with our LiveChat services. Our team is working on a solution. We will keep you updated on the progress.

  2. resolved May 01, 2024, 03:47 PM UTC

    We're happy to report that we've resolved the issues affecting our system. There should be no more delays or interruptions. Thank you for sticking with us!