GetResponse incident

Ongoing Services Issue

Major Resolved View vendor source →

GetResponse experienced a major incident on June 3, 2024 affecting Message Editor, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 12:35 PM UTC
Resolved
Jun 03, 2024, 03:59 PM UTC
Duration
3h 23m
Detected by Pingoru
Jun 03, 2024, 12:35 PM UTC

Affected components

Message Editor

Update timeline

  1. investigating Jun 03, 2024, 12:35 PM UTC

    We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.

  2. identified Jun 03, 2024, 12:42 PM UTC

    The issue has been identified and a fix is being implemented. Impact on App, SMB.

  3. monitoring Jun 03, 2024, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2024, 03:59 PM UTC

    This incident has been resolved.