GetResponse incident

Ongoing Services Issue

Minor Resolved View vendor source →

GetResponse experienced a minor incident on June 6, 2024 affecting Billing System and Webinars, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 06:41 AM UTC
Resolved
Jun 06, 2024, 07:17 AM UTC
Duration
36m
Detected by Pingoru
Jun 06, 2024, 06:41 AM UTC

Affected components

Billing SystemWebinars

Update timeline

  1. investigating Jun 06, 2024, 06:41 AM UTC

    We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress. Impact on SMB

  2. investigating Jun 06, 2024, 06:44 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 06, 2024, 06:47 AM UTC

    We are continuing to investigate this issue.

  4. identified Jun 06, 2024, 07:09 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Jun 06, 2024, 07:09 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jun 06, 2024, 07:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jun 06, 2024, 07:17 AM UTC

    This incident has been resolved.