GetResponse incident

Ongoing Service Issue

Major Resolved View vendor source →

GetResponse experienced a major incident on June 12, 2024 affecting Webinars, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2024, 10:47 AM UTC
Resolved
Jun 12, 2024, 11:37 AM UTC
Duration
49m
Detected by Pingoru
Jun 12, 2024, 10:47 AM UTC

Affected components

Webinars

Update timeline

  1. identified Jun 12, 2024, 10:47 AM UTC

    We are having problems joining webinars on SMB, MAX US and MAX PL environments. Our developers are working on solving the root cause of the issue. Thank you for your patience!

  2. monitoring Jun 12, 2024, 11:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2024, 11:37 AM UTC

    This incident has been resolved.