GetResponse incident

Ongoing Service Issue with domain services.

Major Resolved View vendor source →

GetResponse experienced a major incident on February 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 10:30 AM UTC
Resolved
Feb 13, 2025, 10:30 AM UTC
Duration
—
Detected by Pingoru
Feb 13, 2025, 10:30 AM UTC

Update timeline

  1. resolved Feb 13, 2025, 05:47 PM UTC

    We experienced an issue where DKIM authentication dropped for EU DataCenter clients, and their DKIM records appeared to have changed. Our team investigated the root cause and implemented a resolution. The issue has now been fully resolved, and DKIM authentication is functioning as expected. No scheduled email sends were affected during this incident, and all deliveries proceeded as expected. Thank you for your patience and understanding.