GetResponse incident

Ongoing Service Issue affecting EU Date Center Clients (Spain)

Major Resolved View vendor source →

GetResponse experienced a major incident on March 3, 2025 affecting Forms and Popups and Files and Images and 1 more component, lasting 7h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 11:32 AM UTC
Resolved
Mar 03, 2025, 06:55 PM UTC
Duration
7h 23m
Detected by Pingoru
Mar 03, 2025, 11:32 AM UTC

Affected components

Forms and PopupsFiles and ImagesContent creators

Update timeline

  1. investigating Mar 03, 2025, 11:32 AM UTC

    We're experiencing an issue with our services on EU Date Center Clients (Spain). Our team is working on a solution and will keep you updated on the progress.

  2. investigating Mar 03, 2025, 11:37 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 03, 2025, 11:38 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Mar 03, 2025, 02:49 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 03, 2025, 02:50 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Mar 03, 2025, 02:53 PM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Mar 03, 2025, 06:55 PM UTC

    We're happy to report that we've resolved the issues affecting our system. There should be no more delays or interruptions. Thank you for sticking with us!