GetResponse incident

Ongoing Service Issue affecting EU and US Date Center Clients

Major Resolved View vendor source →

GetResponse experienced a major incident on April 2, 2025 affecting Image Hosting and Contact Sign Ups and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 06:21 AM UTC
Resolved
Apr 02, 2025, 08:14 AM UTC
Duration
1h 52m
Detected by Pingoru
Apr 02, 2025, 06:21 AM UTC

Affected components

Image HostingContact Sign UpsContacts (+Import)Forms and PopupsWebformsAPIWebhooksEcomerce ToolsIntegrationPaid Ads

Update timeline

  1. investigating Apr 02, 2025, 06:21 AM UTC

    We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.

  2. investigating Apr 02, 2025, 06:27 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 02, 2025, 07:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 02, 2025, 08:14 AM UTC

    This incident has been resolved.