GetResponse incident

Ongoing Service Issue with one of our services.

Major Resolved View vendor source →

GetResponse experienced a major incident on April 15, 2025 affecting Message Editor, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 09:14 PM UTC
Resolved
Apr 15, 2025, 09:51 PM UTC
Duration
36m
Detected by Pingoru
Apr 15, 2025, 09:14 PM UTC

Affected components

Message Editor

Update timeline

  1. investigating Apr 15, 2025, 09:14 PM UTC

    We're experiencing an issue with our sending services for MAX US DataCenter. Our team is working on a solution. We will keep you updated on the progress.

  2. identified Apr 15, 2025, 09:33 PM UTC

    Our developers are working on solving the root cause of the issue. Thank you for your patience!

  3. resolved Apr 15, 2025, 09:51 PM UTC

    We're happy to report that we've resolved the issues affecting our system. There should be no more delays or interruptions. Thank you for sticking with us!