GetResponse experienced a major incident on July 28, 2025 affecting Image Hosting and Contact Sign Ups and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Image HostingContact Sign UpsContacts (+Import)Forms and PopupsWebformsAPIWebhooksEcomerce ToolsIntegrationPaid Ads
Update timeline
- investigating Jul 28, 2025, 11:50 AM UTC
We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.
- investigating Jul 28, 2025, 12:12 PM UTC
We are continuing to investigate this issue.
- investigating Jul 28, 2025, 12:14 PM UTC
We are continuing to investigate this issue.
- investigating Jul 28, 2025, 12:15 PM UTC
We are continuing to investigate this issue.
- investigating Jul 28, 2025, 12:27 PM UTC
We are continuing to investigate this issue.
- resolved Jul 28, 2025, 12:28 PM UTC
This incident has been resolved.