GetFeedback incident

Digital web campaign responses page not loading in Legacy

Minor Resolved View vendor source →

GetFeedback experienced a minor incident on August 14, 2025 affecting GetFeedback Digital (formerly Usabilla) for Websites and GetFeedback Digital (formerly Usabilla) for Apps and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 03:15 PM UTC
Resolved
Aug 14, 2025, 06:31 PM UTC
Duration
3h 15m
Detected by Pingoru
Aug 14, 2025, 03:15 PM UTC

Affected components

GetFeedback Digital (formerly Usabilla) for WebsitesGetFeedback Digital (formerly Usabilla) for AppsGetFeedback Digital (formerly Usabilla) For EmailGetFeedback Workspaces

Update timeline

  1. investigating Aug 14, 2025, 03:15 PM UTC

    We are currently investigating an issue impacting GetFeedback Digital.

  2. investigating Aug 14, 2025, 03:39 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 14, 2025, 03:46 PM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 14, 2025, 06:31 PM UTC

    This incident has been resolved.