GetFeedback incident

Checkbox questions for In-Page Widgets not gathering data

Major Resolved View vendor source →

GetFeedback experienced a major incident on November 26, 2025 affecting Live Surveys and GetFeedback Digital (formerly Usabilla) for Websites, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 05:23 PM UTC
Resolved
Nov 26, 2025, 09:25 PM UTC
Duration
4h 2m
Detected by Pingoru
Nov 26, 2025, 05:23 PM UTC

Affected components

Live SurveysGetFeedback Digital (formerly Usabilla) for Websites

Update timeline

  1. investigating Nov 26, 2025, 05:23 PM UTC

    Currently investigating this issue where responses entered for Checkbox questions via In-Page Widgets are not being gathered.

  2. identified Nov 26, 2025, 07:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 26, 2025, 09:34 PM UTC

    This incident has been resolved. If you still face issues, please re-save your widget and try again.